Experience stories

Guided by a deep passion for understanding people, the natural progression led me into the world of Service Design—an ideal alliance that seamlessly integrates empathy with innovative solutions.

Nicole added a new chapter to her life story as a surrogate mother by fulfilling another family’s dream of having a baby.

From plumber to commercial diver, Nikolai Jokinen’s story is one of passion and adventure. Discover how he combined his construction background with a love for the extreme, diving into a challenging underwater career.

Marats Dzjubenko began painting at just 2 years old. By his early teens, his artwork was exhibited and purchased worldwide, marking him as a rising star in the art world.

While facing challenges in orphanages and foster care, Arina dreamt of a loving family. As she grew older, believing no one wanted to adopt a teenager, her dream faded. Suddenly, at 15, she met a loving family through international adoption and moved from Latvia to Texas, USA.

Years ago, Arina lived a challenging orphan life. Her transformative journey from adoption to relocation was captured in a published story. Seven years later, we reunited, and she holds the magazine encapsulating her remarkable journey – a story that touched many hearts.

Giving lectures on creating human-centric solutions—providing frameworks and methods to ensure teams design meaningful projects that truly serve people and foster positive change.

Hear Mariia Kashych’s powerful story of resilience and hope in the latest Stories from the North episode. Host Linda Paulauska explores Mariia’s journey from fleeing war-torn Ukraine to rebuilding her life through studies in Germany and Finland. An inspiring testament to courage and determination—don’t miss it!

Aleksandra donated eggs bringing hope to anonymous infertility-struggling families. She navigated medical tests, hormone therapy, and oocyte punctures five times.

Julián Núñez Castiñeyra⁠ is from Venezuela. In this podcast series, he shares his life story, from childhood to the present. He is one of the students in the Erasmus Mundus master’s degree program “⁠Service Design Strategies and Innovations⁠”.