Experience stories

The Synergy Between Service Design and Human Stories

The Synergy Between Service Design and Human Stories

Guided by a deep passion for understanding people, the natural progression led me into the world of Service Design—an ideal alliance that seamlessly integrates empathy with innovative solutions.
Five-Time Egg Donor: Helping Families During Infertility Treatment. Aleksandra Chernova

Five-Time Egg Donor: Helping Families During Infertility Treatment. Aleksandra Chernova

Aleksandra donated eggs bringing hope to anonymous infertility-struggling families. She navigated medical tests, hormone therapy, and oocyte punctures five times.
Completing Family: The Strader Family's International Adoption Journey

Completing Family: The Strader Family's International Adoption Journey

A family opened their home to an orphan hosting program during Christmas holidays, welcoming two sisters from a Latvian orphanage, which led to international adoption.
International adoption: A Journey of Dreams Becoming Reality. Arina Cunningham

International adoption: A Journey of Dreams Becoming Reality. Arina Cunningham

While facing challenges in orphanages and foster care, Arina dreamt of a loving family. As she grew older, believing no one wanted to adopt a teenager, her dream faded. Suddenly, at 15, she met a loving family through international adoption and moved from Latvia to Texas, USA.
Welcoming a Child with Down Syndrome through International Adoption: The Wimmer Family

Welcoming a Child with Down Syndrome through International Adoption: The Wimmer Family

An orphaned girl with Down Syndrome was offered for adoption to 127 families, all of whom declined. The girl’s story deeply touched the Wimmer family, leading them to embark on international adoption before even seeing a photo of the child.
Somshubhra Ray: Erasmus Mundus Journey to Study Service Design - From India to Latvia

Somshubhra Ray: Erasmus Mundus Journey to Study Service Design - From India to Latvia

Somshubhra Ray is from India. He shares his life from childhood until now, as a student in the Erasmus Mundus master’s degree program “⁠Service Design Strategies and Innovations⁠.”
Advocating for Human-Centric Solutions

Advocating for Human-Centric Solutions

Giving lectures on creating human-centric solutions—providing frameworks and methods to ensure teams design meaningful projects that truly serve people and foster positive change.
Joshua Oluwatobi Olulowo: Erasmus Mundus Journey to Study Service Design - From Nigeria to Latvia

Joshua Oluwatobi Olulowo: Erasmus Mundus Journey to Study Service Design - From Nigeria to Latvia

Joshua Oluwatobi Olulowo⁠ is from Nigeria. In this podcast series, Joshua shares his life journey from childhood to the present as a student in the Erasmus Mundus master’s degree program “Service Design Strategies and Innovations.”
Surrogacy experience: The surrogate mother's perspective. Nicole Eddy

Surrogacy experience: The surrogate mother's perspective. Nicole Eddy

Nicole added a new chapter to her life story as a surrogate mother by fulfilling another family’s dream of having a baby.
Yulu Liu: Erasmus Mundus Journey to Study Service Design - From China to Latvia

Yulu Liu: Erasmus Mundus Journey to Study Service Design - From China to Latvia

In this episode, we uncover the amazing journey of ⁠Yulu Liu⁠ from China. Passionate about service design, Yulu embarked on her Erasmus Mundus Master’s degree in “⁠Service Design Strategies and Innovations.⁠”