Experience stories
The Synergy Between Service Design and Human Stories
Guided by a deep passion for understanding people, the natural progression led me into the world of Service Design—an ideal alliance that seamlessly integrates empathy with innovative solutions.
Five-Time Egg Donor: Helping Families During Infertility Treatment. Aleksandra Chernova
Aleksandra donated eggs bringing hope to anonymous infertility-struggling families. She navigated medical tests, hormone therapy, and oocyte punctures five times.
Yulu Liu: Erasmus Mundus Journey to Study Service Design - From China to Latvia
In this episode, we uncover the amazing journey of Yulu Liu from China. Passionate about service design, Yulu embarked on her Erasmus Mundus Master’s degree in “Service Design Strategies and Innovations.”
"Alopecia Doesn’t Kill the Person, but It Kills the Self-Confidence". A Hair-Loss Story by Ieva Putnina.
Ieva faced alopecia and lost her hair at the age of 13. Hiding under wigs, she feared judgment. It took her 15 years of self-exploration to open up in public, and now she is an inspiration to many.
On cruise board serving others with the warmest smile while deeply missing family: Chelfin Saputra
A dedicated young man from Indonesia works tirelessly aboard a cruise ship, serving travelers with the warmest smile despite deeply missing his newborn daughter and wife.
Turning Heritage into Community: Reviving a Historic Manor through Innovation. Janis Lazdans
Latvian entrepreneur Janis Lazdans brings innovation to cultural restoration by reviving Padure Manor through equity crowdfunding — the first public share heritage project in Latvia. He shows how communities can co-own and restore historic landmarks together.
Carolina’s Erasmus Journey: From Portugal to Northern Europe | Stories from the North
In this Stories from the North episode, meet Carolina Vaz-Pires from Portugal, whose passion for education and travel has taken her across Europe. Host Linda Paulauska explores Carolina’s inspiring journey through the Erasmus Mundus Joint Master’s program, spanning Latvia, Finland, and Estonia.
From Thailand to Lapland: Judy’s Inspiring Erasmus Journey | Stories from the North
Discover Judy’s inspiring journey from Thailand to the Arctic in the latest episode of Stories from the North. Host Linda Paulauska delves into Judy’s experiences as an Erasmus Mundus student at the University of Lapland, exploring cultural contrasts, personal growth, and life in Lapland. Don’t miss this uplifting story of resilience and transformation.
Facing Infertility and Becoming Parents Through IVF at a Young Age: Auzins family
At the age of 18, Valeria and Aivis got married and hoped to welcome a baby. Unexpectedly, they faced infertility. With the help of IVF, they became happy parents at the age of 20.
Joshua Oluwatobi Olulowo: Erasmus Mundus Journey to Study Service Design - From Nigeria to Latvia
Joshua Oluwatobi Olulowo is from Nigeria. In this podcast series, Joshua shares his life journey from childhood to the present as a student in the Erasmus Mundus master’s degree program “Service Design Strategies and Innovations.”









