Experience stories

Guided by a deep passion for understanding people, the natural progression led me into the world of Service Design—an ideal alliance that seamlessly integrates empathy with innovative solutions.

With the help of a sperm donor, a couple was able to conceive a baby after years of infertility. This is the long-awaited child Emma and her story from the perspective of a donor-conceived child.

Katie Leatherwood transforms lives with prosthetic solutions, helping individuals who’ve lost limbs. From Texas to the global stage, she’s currently making a significant impact in Latvia and aiding Ukraine.

Giving lectures on creating human-centric solutions—providing frameworks and methods to ensure teams design meaningful projects that truly serve people and foster positive change.

Latvian entrepreneur Janis Lazdans brings innovation to cultural restoration by reviving Padure Manor through equity crowdfunding — the first public share heritage project in Latvia. He shows how communities can co-own and restore historic landmarks together.

Joshua Oluwatobi Olulowo⁠ is from Nigeria. In this podcast series, Joshua shares his life journey from childhood to the present as a student in the Erasmus Mundus master’s degree program “Service Design Strategies and Innovations.”

Timea Izsak⁠ is from Rumania. In this podcast series, she takes us through the story of her life, from her early years to where she is now. As a participant in the Erasmus Mundus master’s degree program “⁠Service Design Strategies and Innovations⁠”.

Discover Erum Ali’s inspiring story in the latest Stories from the North episode. Host Linda Paulauska explores Erum’s journey from Pakistan to Finland as a single mother of two. Hear how she balances motherhood, education, and life in Lapland, showcasing courage, resilience, and determination.

In this episode, we uncover the amazing journey of ⁠Yulu Liu⁠ from China. Passionate about service design, Yulu embarked on her Erasmus Mundus Master’s degree in “⁠Service Design Strategies and Innovations.⁠”

Nicole added a new chapter to her life story as a surrogate mother by fulfilling another family’s dream of having a baby.